Last updated: September 7, 2026
Habeora AI Solutions Private Limited (“Habeora”, “we”, “us” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, protect and retain personal information when you use our website, products, AI services, WhatsApp services, communication services, digital products and related services.
Payment card information may be processed directly by third-party payment providers and may not be stored by Habeora.
When you communicate with us or use our services, we may process:
We may collect:
We may use personal information to:
We do not sell personal information for monetary consideration.
When a business customer uses Habeora to process information belonging to its customers, patients, employees or other individuals, the business customer may determine the purposes for which that information is processed.
In such circumstances, Habeora may act as a service provider, processor or other data-processing provider depending on the applicable law and relationship.
The business customer remains responsible for providing required notices, obtaining required permissions and ensuring that its use of Habeora complies with applicable law.
Where required, the parties may enter into a separate data processing agreement or other appropriate data protection agreement.
Where Habeora services use WhatsApp, SMS, email or other messaging platforms, information may be processed through the relevant third-party provider.
Customers are responsible for ensuring that they have the required legal permission to contact individuals.
Third-party platform terms and privacy policies may also apply.
Where applicable, Habeora may process telephone numbers, call metadata, recordings, transcripts and related information to provide voice or call automation services.
Customers are responsible for obtaining any legally required consent for recording, transcription, automated calling or other processing.
Recording laws differ between jurisdictions.
We may use third-party service providers for:
Third-party providers may process information on our behalf or independently according to their applicable terms and privacy policies.
Habeora may use service providers located in countries other than the country where you live.
Where applicable, we take reasonable steps required by applicable law to protect personal information transferred internationally.
Australian privacy rules specifically address cross-border disclosures and may make an Australian organisation accountable for overseas recipients in certain circumstances.
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet or information system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations
Retention periods may vary depending on the type of information and the purpose for which it is processed.
Depending on your location and applicable law, you may have rights to:
Additional rights may apply under applicable Australian, Indian, US, European or other privacy laws.
California residents may have rights under applicable California privacy law, including rights relating to access, deletion, correction, and opting out of certain sale or sharing activities.
Habeora does not sell personal information for monetary consideration.
Where applicable law provides additional rights, those rights will apply.
California currently provides consumers with rights including knowing what information is collected and used, deletion subject to exceptions, and opting out of sale or sharing.
Where applicable, individuals may have rights under applicable data protection laws including GDPR.
These may include rights of access, correction, deletion, restriction, portability and objection.
Where consent is the legal basis for processing, consent may be withdrawn.
Where Australian privacy law applies, Habeora will handle personal information in accordance with applicable Australian Privacy Principles and other applicable privacy requirements.
Our privacy practices address collection, use, disclosure, security, access, correction, complaints and international disclosures.
Where Indian data protection law applies, Habeora will process personal data in accordance with applicable Indian data protection requirements.
Where consent is relied upon as the legal basis for processing, users may have the right to withdraw consent subject to applicable law and legitimate processing requirements.
You may unsubscribe from marketing communications at any time.
Transactional, service, security and account-related communications may continue where necessary to provide the service or comply with legal obligations.
We may use cookies and similar technologies to operate our website, maintain security, understand website usage and improve user experience.
Where required, we will provide appropriate cookie choices or consent mechanisms.
Our services are intended primarily for businesses and adults.
We do not knowingly seek to collect personal information from children where prohibited by applicable law.
If you have a privacy concern, please contact us.
We will investigate complaints and respond within a reasonable period.
For questions regarding these Terms:
Habeora AI Solutions Private Limited
Email: support@habeora.com
Website: https://habeora.com/contact/
For privacy concerns or data access requests, users can contact us directly through our official support channels.
